Terms & conditions
Last updated October 14, 2026
Artwork and approval
You confirm you have the right to print the artwork you upload. Online DTF orders print as uploaded; the shop may contact you if a file cannot be printed. Screen printing and embroidery orders are produced after you approve a proof.
Turnaround
Standard turnaround is 7–10 business days after artwork approval for screen printing, DTF, banners and heat press, and 10–14 business days for embroidery. Rush service is available for an additional charge.
Pricing and payment
Online orders are paid in full at checkout. Quoted orders are invoiced after approval. Prices shown online are subject to confirmation for unusual garments or artwork.
Colour and placement
Printed colours may vary slightly from screen previews. Print placement is within reasonable tolerance of the preview.
Reprints and returns
Custom printed goods cannot be returned. If an order has a production defect, contact us within 7 days and we will reprint or credit the affected pieces.
Supplied garments
We decorate customer-supplied items at your risk; we are not responsible for replacement of supplied goods damaged during decoration.
Contact
Questions about these terms: info@lovelandgraphix.com or 513-697-9884.
Draft terms for review by the business owner before launch.